If you need help sorting out a problem with your order or have other shop-related inquiries, please contact us at firstname.lastname@example.org.
We offer free shipping in the continental United States on all orders over $50. To learn more visit our shipping page.
What's the deal with Digital Downloads?
Downloaded PES films (Submarine Sandwich, Fresh Guacamole, The Deep, Western Spaghetti, Game Over, Black Gold), are for personal use only. We ask for your assistance and understanding in protecting the media from abuse. "Personal use" does not grant you any licensing or re-distribution rights.
You may not re-upload the films onto YouTube, Vimeo, Facebook, Tumblr, or any other site (they will be removed). You may not burn them to that compilation DVD you are planning to sell in the streets of Bangladesh. You also may not screen the films in museums, town squares, or film festivals without express permission (contact sarah at eatpes dot com).
In addition, you may not alter or edit the films in any way, shape, or form (for instance, re-scoring the film as an exercise to be included on your reel). PES retains sole copyright to the films and the imagery contained within them. You may not use still images from the films without express permission.
Purchase of PES's films does not give you any right to the media except as stated in the Terms and Conditions. See the complete Terms and Conditions.
We reserve the right, at any time after receipt of your order, to accept or decline your order for any reason. We reserve the right, at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may need to verify any information you provide before we accept an order. Item availability and prices of all products sold at PES-Novelties.com are subject to change without notice. We reserve the right to limit quantities on certain items.
Can I return T-shirts, Screen Prints, and DVDs?
Only PES-designed merchandise is available for return or replacement. If you have received defective or incorrectly shipped merchandise, please notify us within 14 days. You are responsible for the cost of return shipment, unless we clearly made a mistake (e.g. accidentally sent the wrong size). Please mail us directly at email@example.com for a return address and details.
Can I return Film Props?
The Film Props, many of which are antiques, are considered 'as-is' and are not returnable. Any imperfections and/or excessive wear will be listed in the product description. Please email us if you have any questions regarding a specific item.
All the prices on this site are in US dollars.
We are required to collect 9% California sales tax on all orders shipped to addresses in California. Customers in other states are responsible for complying with their local state tax laws.
- PES Film